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Providing a memorable guest experience will set you apart from your competition and keep your customers coming back. The new innovative Aloha Guest Manager solution intelligently tracks table status, reduces the time tables that are left unseated, maximizes seating efficiency and captures key guest information to help you provide personalized service.
Aloha Guest Manager solution allows you to improve your guest experience by seating your guests quickly and efficiently and quote accurate wait times. It offers reservation
management, waitlist management, table management and guest tracking that is synchronized in one tightly integrated solution with the Aloha Point-of-Sale and Aloha Online Reservations.
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ENHANCE GUEST EXPERIENCE
Provide accurate wait quotes to reduce the risk of frustrated guests
Capture and respond to guest requests and preferences
Flag guests with attributes clearly visible on the waitlist and floor view
ENABLE OPERATIONAL ANALYSIS
Pinpoint problem areas in the seating cycle
Identify repeat and VIP guests to provide personalized service
INCREASE SEAT UTILIZATION & SEAT MORE GUESTS
Match party size to table size maximizing your seating efficiency and reducing the number of empty seats in your restaurant Know when tables become available and avoid seating small parties at large tables Real-time remote updates allow you to reduce the amount of time tables are empty
Reduce customer walk-outs with accurate wait quotes
INCREASE HOST PRODUCTIVITY
Remove guesswork when quoting wait times
Ensure compliance with requests when seating guests
Automate server rotation when seating
Reduce call times for reservations and increase reservation capabili
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